1
#WeplyFAQ
🇶 I want to pay with my card, but Paypal is the only option.
🇦 If the currency is in KRW, only KCP and PAYCO are available.
If the currency is in USD, only Paypal is available.
Please change the currency depending on your preferred method.
2
#WeplyFAQ
🇶 I can't verify my email.
🇦 To verify email, you must check the verification email from Weply within 20 minutes of sending it.
If you still didn't get the email. please check the spam folder. If the issue persists, please contact support@weply.io with a screenshot.
3
#WeplyFAQ
🇶 I'm not getting the password reset email.
🇦 First, please make sure Weply is updated to the latest version.
If you aren't getting the email after the update, please check the spam folder.
If the issue persists, please contact support@weply.io with a screenshot.
4
#WeplyFAQ
🇶 I see only parts of Big Hit Shop emblems or points on Weply.
🇦 Points for orders will be added after the delivery.
If the points and emblems are different from those on Big Hit Shop, even after the app update, please contact support@weply.io with a screenshot.
5
#WeplyFAQ
🇶 I can't proceed to the payment page from the checkout.
🇦 First, please make sure the shopper information has been filled out.
For shipping to South Korea, address must be entered in Korean.
For shipping to all other countries, address must be entered in English.
